Our Location
Lagos, Nigeria
Customer Service
We’re Here to Help You
At ReinoSpace, we believe great service goes beyond delivering beautiful spaces. It also means listening to our clients, providing clear communication, answering questions, and offering support throughout every stage of a project.
Whether you are planning a home renovation, redesigning your office, considering interior decoration, or enquiring about one of our other services, our team is ready to assist you.
Your satisfaction matters to us, and we are committed to making your experience with ReinoSpace as smooth and straightforward as possible.
How Can We Help You?
Project Enquiries
Have a project in mind? Contact us to discuss your requirements, preferred design style, location, budget, and expected timeline. We’ll help you understand the next steps toward bringing your vision to life.
Existing Project Support
If you are an existing client and need an update on your project, clarification on agreed work, or assistance with a project-related concern, please contact our team with your project details.
Renovation and Design Services
Need help choosing the right service? We can guide you through our offerings, including home and office renovation, interior design, interior decoration, architectural design, space planning, POP ceiling and drywall installation, painting, lighting design, and premium finishing solutions.
Quotes and Pricing
Every project has different requirements. Contact us with details about your space and the work you have in mind so we can discuss the appropriate scope, assessment, and quotation process.
Feedback and Complaints
We value honest feedback because it helps us improve. If something about your experience has not met your expectations, please let us know. We will review your concern and work with you toward an appropriate resolution.
Contact Our Customer Service Team
Have a question or need assistance? Reach out through any of the following channels.
Email: info@reinospace.com
Phone: +234 704 700 3681
Website: https://www.reinospace.com
Service area: Lagos and other locations across Nigeria, subject to project requirements.
When contacting us about an existing project, please include your name, project location, a brief description of your enquiry, and any relevant reference details. This helps us understand your request and respond more efficiently.
What to Expect When You Contact Us
Tell us what you need. Explain your enquiry, project requirements, or concern.
We review your request. Our team will assess the information provided and determine the appropriate next steps.
We follow up. We will respond through the contact channel you provide and request further information if necessary.
We work toward a solution. Where applicable, we will discuss available options, agreed project terms, and the next steps for resolving your enquiry.
Response times may vary depending on the nature of your request, project schedules, and business hours.
Frequently Asked Questions
Can I request a quotation through customer service?
Yes. Contact us with your project location, the type of work required, and any available measurements, photographs, or design references. We will explain the next steps for assessing your requirements.
Can I get an update on an ongoing project?
Yes. Existing clients can contact us with their project details so we can direct the enquiry appropriately.
What should I do if I have a complaint about completed work?
Contact us with a clear description of the issue, relevant photographs where available, and your project details. We will review the concern in line with the agreed project scope, contract terms, and any applicable workmanship or warranty provisions.
Do you provide services outside Lagos?
ReinoSpace serves clients in Lagos and may undertake projects in other parts of Nigeria, depending on the project scope, location, logistics, and availability.
Can I change my project requirements after work has started?
Please contact your project representative before proceeding with changes. Any adjustments may require a review of the scope, cost, materials, and completion timeline, in accordance with your project agreement.
Let’s Talk About Your Needs
At ReinoSpace, we aim to build lasting client relationships through thoughtful design, dependable communication, and quality project delivery.
Whether you are starting a new project or need support with an existing one, we welcome your enquiry.
Contact ReinoSpace today to discuss how we can help.
